• Why should I buy ALDI products?

    We have always been committed to providing consumers with high quality products at great value. We achieve this by sourcing and selling most of our products through our exclusive brands, as well as implementing strict product quality control to ensure quality and safety of all our products.

  • What types of products does ALDI CHINA currently offer?

    Our product selection is constantly being enriched, with new product categories being added allthe time. Currently, product categories include alchohol, snacks, oils, grains and non-staples, beverages, fresh produce, make up & skin care, daily products, baby products, ready to eat, ready to cook, pet care, etc.

  • Where can I buy ALDI products?

    There are 53 ALDI offline stores in China. You can also place orders online through ALDI CHINA’s WeChat Mini Program.

  • Where are ALDI CHINA’s products sourced from?

    We currently import quality products from many countries and regions around the world including Australia, New Zealand, Austria, Germany and Switzerland. In addition, we also source products from China, handpicked by local experts to better cater to preferences and needs of Chinese consumers.

  • What should I do if I am not satisfied with the products purchased from ALDI CHINA?

    You can visit an ALDI CHINA physical store for a product replacement or refund, in accordance with the return policy. You can also leave comments and feedback along with your contact information on ALDI CHINA’s WeChat Mini Program, ALDI Tmall Global Flagship Store, ALDI Tmall Flagship Store, or call our customer service number at 400 820 1973, and we will respond to you as soon as possible.

  • What is ALDI CHINA’s return policy?

    If you are unsatisfied in any way with products purchased from ALDI CHINA, you may apply for a refund with your original purchase receipt or invoice. The refund will be processed according to the payment method used when making the purchase. This policy is only applicable to products purchased at ALDI stores in mainland China.

  • How can I stay updated with ALDI CHINA?

    You can follow ALDI’s official Service Account and Subscription Account on WeChat, or visit ALDI CHINA’s official website at https://www.aldi.cn/ for the latest information and events. If you are interested in joining the ALDI CHINA team, you can follow our official WeChat recruitment account and on LinkedIn to see the latest job openings.

  • How do I become a member of ALDI CHINA?

    You can register as a member through ALDI CHINA’s WeChat Mini Program to take advantage of exclusive discounts and offers.

  • What are the benefits of becoming a member of ALDI CHINA? How can I use reward points?

    You can get a member-only gift when you become a member of ALDI CHINA. Members can redeem coupons and virtual goods using their points, and earn 1 point for every dollar spent. Furthermore, we provide member-only services and occasional member-only activities.

    For more information about ALDI CHINA or any interview request, please contact us at welcome@aldi.cn or media@aldi.cn